ARE YOU AT LEAST 21 YEARS OLD?

SHIPPING INFO

Most orders will be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within one to three days. Some orders may ship via FedEx Ground® or UPS Ground. Delivery times range depending upon the distance to the destination.

RESTRICTIONS

We CANNOT ship to the following states:

RETURNS

Our policy lasts 21 days, for unopened items only. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

- Gift Cards

- Some health and personal care items

To complete your return, we require a receipt or proof of purchase (Order #).

There are certain situations where only partial refunds are granted (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

- Any item that is returned more than 30 days after delivery

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders@8thwonder.com.

SALES ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@8thwonder.com and an approval send your item to: 8th Wonder, 2202 Dallas St, Houston TX 77003, United States.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING

To return your product, you should mail your product to: 8th Wonder, 2202 Dallas St, Houston TX 77003, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.